Verify your services are connected, confirm if an outage is active in your area, troubleshoot services if things aren’t working as expected, and even browse articles from our Answer Center (tap Articles & Video). View your Internet usage including your total download and upload consumption, as well as a 3-month comparison graph.Įasily manage your network by seeing how many devices are online, verify or change the network password, and monitor usage. The Billing area shows your current and last statement details, Phone service details, autopay information, scheduled payments, last 12 months of statement history, and options to manage payment methods and paperless billing. Once logged in the Home Screen provides quick links to common functions including Internet Usage, Important Alerts, Billing Information, Support, and Scheduled Appointments. When logging in for the first time, tap Start and then select a Theme. If you’re unable to restore your User Name or Password, contact Customer Support. Tap Forgot? in the Password field and then tap iHelp on the next screen. Tap Forgot? in the Password field and then tap Mediacom ID or Ebilling ID, Click 'Forgot ID' and enter in Account Number and Zip Code.

How to set up a Mediacom ID: Click HERE.

Choose Date - select a date for the payment to process.Simply enter your Mediacom ID which is the email address and password associated to the account.

Due date - payment scheduled for the due date listed.

Now - payment scheduled for the current day.

Other Amount - pay an amount different than the current balance or statement balance.

Statement Balance - Balance due on most recent statement.

Current Balance - most up to date current balance as of 8pm CT the night prior.

Check ‘Set up Auto-Pay’ if you’d like to use this payment method for an automatic, recurring payment each month.

Check ‘Save payment for Future Use’ if you plan to use this payment method for future payments.

Enter the Credit/Debit Card or Checking Account Info.

If this is your first time paying online, complete the following steps: The role will need to be updated to Admin or Owner in order to access Bill Payment functionality.

Please note: ID’s with the role of User do not have access to Bill Payment. Pay Bill offers options to pay your bill, set up a recurring payment, manage your payment accounts, view 12 months of statement history and enroll/manage paperless billing (eco-bill).

Mediacom convergent care bill pay